Specialist Training
Exercises
The Xurrent Specialist Training will guide you through the following exercises:
- Logging In
- Logging Out
- Reviewing Your Inbox
- Accepting an Assignment
- Declining an Assignment
- Opening Related Records
- Changing Your Team’s Coordinator
- Acting as Team Coordinator
- Setting a Desired Completion
- Submitting a Request
- The Notification Center, the Watchlist and the @Mention Function
- Maintaining Your Information
- Looking Up Records
- Filtering & Searching
- Using the Online Help
- Grouping a Request
- Completing a Request Group
- Stopping the Clock
- Using a Workaround
- Completing a Top-Impact Request
- Analyzing a Problem
- Completing a Task
- Reviewing an Audit Trail
- Understanding Accounts
Click on the button below to get started with the first exercise.