Reviewing an Audit Trail

The Xurrent service automatically keeps track of the changes that are made to a record. A new audit entry is added every time a record is added or updated.

Go to the Records console and look up request #704610. Keep in mind that this request has already been completed. Once you have opened this request in View or Edit mode, click on the Actions button and select the option “Audit Trail…” to open its audit trail.

Can you find the entries that were added for your updates earlier today?

The following video provides an overview of the exercise:

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