Change Manager Training

Change Manager Training

Exercises

The 4me Change Manager Training will guide you through the following exercises:

  1. Registering an Emergency Change
  2. Canceling Tasks
  3. Completing a Change (i)
  4. Registering a Planned Change
  5. Planning a Change
  6. Acting as Change Controller
  7. Restarting a Halted Change
  8. Approving a Change
  9. Completing a Change (ii)
  10. Adding a Task
  11. Adjusting the Workflow
  12. Rejecting a Change
  13. Completing a Failed Change
  14. Adding a Task Template
  15. Maintaining Change Templates
  16. Recurring Changes

To complete the exercises, access your 4me instance at 4me-demo.com by entering the name and password of the instance. Once you have accessed your instance, select the 4me account of Widget Data Center.

Now go ahead and log in as Barney Turban. Barney is a specialist who works in the Windows Servers team of the Widget Data Center organization. Barney also acts as the change manager for the Email and Windows Server services.

Barney’s email address is: barney.turban@widget.com
His 4me password is: 4me
All passwords in your training instance have been set to 4me
Make sure you verify the settings of your training instance when it has been used by someone else. Go to the Settings console (5th icon in the toolbar). In the left pane at the bottom you will find the menu options 'Instance Options' and 'Instance Reset'. Click on 'Instance Options' to enter your email address in the Forwarding email address field. Click on the 'Instance Reset' menu option to reinitialize the data in your demo instance.

Click on the button below to get started with the first exercise.

Start Exercise 1