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Change Manager Training
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Exercise 8
Approving a Change
Log back in as Howard Tanner (email: howard.tanner@widget.com). Review the information in his approval task, confirm that the timing of the implementation has been adjusted, and approve the change.
Question:
How did Howard’s approval affect the approval task?
It caused the status of the task to be set to “In Progress”. Because the Required approvals field is set to “2”, Jo-Ann’s approval is also needed to get the status set to “Approved”.
Continue
Log in as Jo-Ann Stock.
| Jo-Ann’s email address is: | jo-ann.stock@widget.com |
| Her 4me password is: | 4me |
Open her approval task and approve the change.
Question:
How did Jo-Ann’s approval affect the status of the change?
Once Howard and Jo-Ann had both provided their approval, the status of the approval task was set to “Approved”. This caused the status of its successor to be set to “Assigned”. And because this successor is an implementation task, the status of the change workflow got updated to “Implementation”.