Administrator Training
Topics
The Xurrent Administrator Training will guide you through the following topics:
- Introduction to Xurrent & Key Differentiators
- Self Service & Specialist Interface
- Accounts & Trusts
- Record Types
- Roles
- Service Catalog
- Configuration Management Database
- Templates, UI Extensions & Automation Rules
- Project Management
- Analytics
- Other Setup Options
- Getting Help & Support
A video is provided for each topic. This training does not require you to have access to Xurrent. If you would like to try some of the features that are reviewed in the videos, though, you can access your Xurrent instance at 4me-demo.com by entering the name and password of the instance. Once you have accessed your instance, select the Xurrent directory account Retter, Inc. or its support domain account Retter Information Technology.
If you do not yet have access to a Xurrent instance, you can request one by going to the Xurrent website.
The Retter accounts are empty and can therefore be used to attempt the configuration of a brand new Xurrent environment. Only the account owner has access to Retter’s Xurrent accounts.
The account owner’s email address is: | account.owner@retter.com |
The account owner’s Xurrent password is: | 4me |
All passwords in your training instance have been set to 4me
. For training purposes we use easy to remember passwords, since you will switch users with different roles quite often during the exercises. The passwords do not reflect the strict password requirements Xurrent has for its own employees, nor the requirements your organization will set in the Xurrent system for you.
Make sure you verify the settings of your training instance when it has been used by someone else. Go to the Settings console (5th icon in the toolbar). In the left pane at the bottom you will find the menu options 'Instance Options' and 'Instance Reset'. Click on 'Instance Options' to enter your email address in the Forwarding email address field. Click on the 'Instance Reset' menu option to reinitialize the data in your demo instance.
Click on the button below to review the first topic.