Self Service & Specialist Interface
Administrator Training Topic 2

Self Service & Specialist Interface

4me Self Service gives end users the ability to submit new requests using an intuitive and easy-to-use interface. This online interface can also be used by end users to track the progress of their requests. In addition, all employees or external customers can be given the ability to fill out their timesheets using 4me Self Service. They can even participate in projects by updating their project tasks in 4me Self Service. Managers can also use 4me Self Service to provide approval for (change) workflows and projects.

4me Self Service is an integral part of the 4me service. The functionality that it provides is also available on smartphones through the 4me App.

People who work for a support organizations (for example an HR department or managed service provider) normally use the 4me Specialist Interface. This interface provides considerably more functionality and offers its users access to the information they need to efficiently support their organization’s employees or external customers.

This video offers a guided tour of 4me Self Service and the the 4me Specialist Interface.

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