Registering New Service Instances
Service Level Manager Training Exercise 3

Registering New Service Instances

Records console

Select the “Service Instances” option of the Records console. Add a new service instance record in 4me for each of the nine boxes that you have filled out on the worksheet.

Indicate in each new service instance record that the service instance is already in use by setting its status to “In Production”. Be sure to relate the virtual Windows instances to the “Windows Server” service and to link the Database instances to the “Database” service.

Do not relate any configuration items to these service instances just yet.

Next Exercise